vj2's Privacy Policy
Your personal information is completely safe with us. Learn in detail how vj2 collects, stores, and protects your information in this policy.
This privacy policy was last updated: January 2026. We will notify you by email of any important changes.
vj2 ("we", "our") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information we collect about you when you use vj2's website, app, or services, how we use that information, who we share it with, and what measures we take to keep your information secure.
By using our platform, you are agreeing to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
What Information We Collect
1.1 Information Collected at Registration
When you create an account at vj2, we collect the following information:
- Full name and date of birth
- Email address
- Residential address (in Bangladesh)
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
- Identity document details (for KYC verification)
1.2 Automatically Collected Information
The following information is automatically recorded while using the platform:
- IP address and device type
- Browser information and operating system
- Login time and session information
- Gaming activity and betting history
- Deposit and withdrawal transaction records
- Details of communications with customer service
How Your Information Is Used
2 Purposes for Using Information
vj2 uses your collected information only for the following purposes:
- To create, verify, and manage your account
- To process deposits and withdrawals
- To provide betting and gaming services
- To manage bonuses and promotions
- To provide 24/7 support in Bengali
- To prevent financial fraud and illegal activity
- To ensure responsible gaming
- To monitor security and protect accounts
- To fulfill legal obligations
- To improve the platform and enhance user experience
We never sell your information. Your information is used only for the purposes listed above and in accordance with the terms described in this policy.
Information Storage and Security
3.1 Security Measures
vj2 uses industry-standard security technology to keep your information safe:
- 256-bit SSL encryption — all data transmissions are encrypted
- Two-factor authentication (2FA) available
- Password hashing and secure databases
- Regular security audits and monitoring
- Unauthorized access detection system
3.2 Data Retention Period
How long we retain your information depends on the type and purpose of the data:
- Account information: For the duration the account is active and as required by law after it is closed
- Transaction records: For the period required to meet financial regulatory obligations
- Customer service records: For the period needed to resolve issues
- Marketing information: Until you withdraw your consent
Information Sharing Policy
4 When Information Is Shared
vj2 does not share your personal information with third parties — except in the specific circumstances below:
Payment processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking services.
Game providers
Minimum information required to operate games may be shared with providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe.
Legal obligations
Providing information is legally required in response to a court order or a valid request from a legal authority.
Fraud prevention
Information may be shared with relevant authorities when needed to investigate financial fraud, money laundering, or other illegal activity.
Outside of the cases above, we never sell, rent, or share your information for advertising purposes. All third parties are contractually obligated to keep your information confidential.
Cookies and Tracking Technology
5.1 What Cookies Are and Why They Are Used
Cookies are small data files stored on your device. vj2 uses the following cookies:
- Essential cookies: These are required to maintain login sessions and ensure security.
- Functional cookies: To remember your preferred language, game settings, and other preferences.
- Analytics cookies: To monitor platform usage and improve services.
5.2 Managing Cookies
You can manage cookies at any time:
- You can delete or block cookies by going into your browser settings.
- You can decline all cookies except essential ones — though this may limit some features.
- You can remove browsing data by clearing local storage.
- You can avoid cookie storage by using private browsing mode.
Please note that disabling essential cookies may prevent you from logging into your account or completing transactions.
Third-Party Services and Connections
6 Third-Party Privacy Practices
vj2 uses trusted third parties for game delivery, payment processing, and other services. These service providers follow their own privacy policies, and we ensure that they comply with the highest data protection standards.
Game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, JILI, Spribe, and Ezugi follow internationally recognized data protection practices. Payment gateway service providers comply with PCI-DSS standards.
When you access third-party websites or services, their privacy policies will apply — not vj2's. We are not responsible for third-party data practices, but we work only with trusted and verified partners.
Your Rights Regarding Your Information
Right to Access Information
You can request a complete report of the information stored about you at any time. We will provide it within 30 days.
Right to Correct Information
If there is any error in your information, contact the support team. We will correct it promptly.
Right to Delete Information
After your account is closed and legal obligations are met, you may request that your information be deleted.
Right to Data Portability
You can request that your information be exported in a common format (such as CSV).
Right to Object to Processing
You can object to marketing communications or certain types of data processing.
Right to Withdraw Consent
You can withdraw your consent at any time. This will not affect any processing that took place before the withdrawal.
To exercise the rights listed above, contact our support team. We will verify your request and respond within the set timeframe. In some cases, requests may only be partially fulfilled due to legal obligations.
Protection of Minors' Information
8 Restrictions for Those Under 21
vj2 provides services only to adults aged 21 and over. We do not knowingly collect personal information from anyone under the age of 21.
We verify age at registration and conduct identity verification (KYC) when required. If we suspect that a minor has opened an account by providing false information, we will immediately close that account and delete all associated information.
If you become aware that a minor has opened an account at vj2, please notify our support team immediately.
Changes to the Privacy Policy
9 How Policy Updates Are Handled
vj2 may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:
- Important changes: A notification will be sent to your registered email and your consent will be requested when you log in to the platform.
- Minor changes: The update date on this page will be changed. We recommend reviewing the policy regularly.
- Use after changes: Continuing to use the platform after a policy change will be considered as acceptance of the new policy.
We recommend that you visit this page regularly and stay informed about any changes.
Contact Us
Privacy Inquiries
To exercise your data rights, ask questions about the privacy policy, or raise any concerns, please contact us. Our 24/7 Bengali support team is always ready to assist.
Our Commitment
- Your data will never be sold
- All data secured with SSL encryption
- Data access requests fulfilled within 30 days
- Transparent and honest data practices
- Regular security audits
- Privacy policy written in plain Bengali
To learn more, visit our other policy pages: Terms & Conditions, Responsible Gaming, About Us, and FAQ.